Support

We're here to help

Questions about a booking, a payment, your account, or becoming a provider? Email us and a person will get back to you, usually within one business day.

Email support

info@kallova.com

Common questions

How does pricing work?

Kallova measures your yard from its address using aerial imagery and public parcel data, then shows a transparent per-visit price before you book — no site visit and no surprises on the invoice.

How do payments work?

Payments are processed securely by Stripe. You're charged when you book, and landscaping professionals are paid after the job is completed. You can add a tip after a visit.

How do I manage or cancel a booking?

Open the app and go to your Orders to view, reschedule, or cancel an upcoming visit. If you need a hand, email us and we'll sort it out.

How do I delete my account?

In the app, go to Settings and choose Delete account. This permanently removes your profile and personal data. You can also email us to request deletion.

I want to work as a provider.

Sign up as a professional in the app to see nearby jobs, or email us to learn more about joining as one of our first providers.